We go deep to unlock insight and have the courage to act.We bring the right people together to challenge established thinking and drive transformation.We’ll start by immersing ourselves in your business to understand where you’re at and where you want to go. And then we’ll assemble the right team of experts to help you meet challenges and realize your vision.
Approach
Identify
- Organize project
- Project kickoff
- Business process modeling
- Use case identification
- Roles & responsibilities assignments
Analyze
- Use case DDRs
- Initial solution design
- Data conversion planning
- Customization, integration & report inventory
Build
- Final solution design
- Mini pilot
- Configuration
- Initial data conversion and migration
- Development, testing & deployment
- Integration & customizations
Validate
If you have been selected for a business audit, here is what you need to know.
Go Live
- Production deployment
- Final data conversions
- Cutover confirmation
- Alpha release
- Beta release
- Production
- Trainings
Support
- Use case DDRs
- Initial solution design
- Data conversion planning
- Customization, integration & report inventory
Enhance
- Continuous improvements
- Implement additional modules
- Add new features
HOW WE HELP
01
Know your customer
Your customers are unique, with specific needs, wants, tastes, and habits. Through in-depth research and data analysis, we gather essential insights into who your customers are and what they want.
We offer a full research service that allows our clients to gain insight into their customers, their marketplace and the changing world around them.
We will go to any and all lengths to learn and explore during a research phase. We formulate a client specific research plan and will undertake any tasks that we feel will help to educate us; these include but are not limited to:
Customer Insights
We can also use our digital platform to curate any type of questionnaire to canvas customer opinion. We analyse the results and provide an easily digestible report of key learnings.
Market Research
Identifying the competition and investigating what they are doing, not only in your sector or locality but across sectors and around the globe.
What does best in class look like? Through our extensive network, we’ll paint the picture and help set a benchmark.
Trends
We surround ourselves with trend experts such who help us build a picture of the future to allow us to not only generate, but future proof ideas and innovations.
Financials
In order to understand current financials and forecast forward we will meet with the clients finance team to crunch the numbers and understand how customers currently spend their hard earned cash.
We can then propose ways to increase sales backed with the evidence of spend patterns.
Stakeholder Engagement
Getting the right people onboard at the right time is essential to the success of any project. We will get them involved at an early stage so their ideas are on the table and they become an integral part of the project from the beginning.
02
Envision and plan
Determining a clear sense of direction and purpose for each project is key to ensure projects achieve their goals, such as raising sales or growing your business network. Our ability to build on the research insights and identify a big idea is how we help clients change sectors and create something remarkable.
Current-state analysis
Our experienced team of management consultants uses three-phase project approach—current state analysis, future state design, followed by the gap plan/roadmap. It’s hard to develop a concrete, executable technology roadmap without being grounded in the complexities that form the current state.
Competitive analysis and positioning
Competitive positioning is about defining how you’ll “differentiate” your offering and create value for your market. It’s about carving out a spot in the competitive landscape, putting your stake in the ground, and winning mindshare in the marketplace – being known for a certain “something.”
Vision, innovation, and ideation workshops
“Ideation” means generating new ideas to solve specific problems. Our team of engineers and consultants will take you through ideation exercises to come up with more business ideas and leave the comfort zone of usual thinking. We always make sure to boil down the best insights from hundreds of notes into few well-defined concepts (usually 1-2 concept cards per participant).
Business and customer strategies
A well-designed customer strategy will coordinate many different functions, skills, and practices. The final strategy will encompass data analytics; go-to-market and channel choices; and the delivery of products, services, and experiences. Our team of consultants will help you set a clear customer-focused vision that you can communicate with your organization.
Prototypes
We use prototyping as part of various stages of Design Thinking. You can use prototyping as an ideation method, as it allows you, as well as users, to explore alternative solutions. This is possible because prototypes are physical representations of our solutions, and thus prototyping allows us to think by doing. Adopting a ‘thinking by doing’ mindset is extremely helpful in letting you derive more value from researching, defining, ideating, and testing.
People, process, and technology roadmaps
The People, Process & Technology equation is successful if assessed and implemented in the proper order. Technology is a tool, when purchased and implemented based on a defined and optimized process, the invested capital is money well spent. Our team makes the necessary technology choices based on a detailed business lifecycle process assessment. We implement, continually assess and adjust.
03
Design and build beautiful experiences
Here’s where the magic happens. After laying the foundation with a strong brand identity, we’ll bring it to life across channels with beautiful, fan-building experiences.
User experience and service design
Our team of digital natives specialising in high-end, UX-centric websites, mobile applications and digital experiences. Combining strategy, creative and technology; we’ve made a conscious effort to always put the user ‘front-of-mind’.
Product development
With an experienced engineering team capable of rapid start, TEQSuite is your perfect partner in development. TeqSuite is the perfect partner for product managers and product marketing managers who need industry-leading outsourced development for products that have immediate business value.
Experience strategy
Our UI/UX experts define a perfect strategy for your business that makes it faster and easier to interact with information and allows users to enjoy a more intuitive and visually engaging work experience.
04
Operationalize and optimize
To make it stick, you need to motivate and empower your people with the right technology, training, and skills. And champion a culture of continuous learning and improvement to keep getting better and faster, every day.
Change management
Change Management often causes employee productivity to plunge for a period of time. TESuites’s Change Management teams help your business maintain productivity during change with interactive guides that helps in efficient and quick onboarding and on-the-go support.
Performance Enhancements
With an experienced engineering team capable of rapid start, TEQSuite is your perfect partner in development. TEQSuite is the perfect partner for product managers and product marketing managers who need industry-leading outsourced development for products that have immediate business value.
System implementation and adoption
We know how important user adoption is to harnessing the power of NetSuite. That’s why we offer customized User Adoption services to help your employees successfully navigate through NetSuite implementations.
OnGoing Support
We understand that the key to our clients success is not just implementation but even more importantly the ongoing support to ensure best practice system usability. As our clients work hard on growing their respective businesses we are here to assist in supporting your new ERP application. Our team of certified technicians can provide a wide range of systems administration and support services (on demand) freeing you to focus on your core operations and do what you do best. You’ll get the quick response times you need, without the ongoing expense involved in building and maintaining your own internal support team. So whether you are an existing client or are looking for services to complement a CRM application installed by another vendor, we are here to help.
Operations management
Ensuring that you have reliable ERP support when you need it is a key element of our support service offering.
We offer a number of services to help you make the most of your ERP investment. You can select product and technical support via phone or email. Training and consultation can be on an as-needed fee for service basis or we can tailor a support program specifically for your organization on a committed contract basis.
